SUMPTER RV PARK CANCELLATION POLICY
Sumpter RV Park is a small, family-run campground with a short seasonal window. When a site is reserved, it is held exclusively for that guest and becomes unavailable to others. Our policies help keep things fair, predictable, and sustainable for all visitors.
Thank you for understanding and supporting our little mountain campground.
CANCELLATION POLICY
All cancellations must be made by phone or email so they can be timestamped and verified.
Refunds are based on the number of days before arrival and the length of the reservation. (excludes The Timberline Tent)
Any cancellation or change that shortens the length of stay is subject to the following fees:
1–3 Night Stays
• Cancel 7+ days before arrival: Deposit refunded minus $25 cancellation fee.
• Cancel Less than 7 days prior to arrival: Full deposit forfeited.
4–7 Night Stays
• Cancel 14+ days before arrival: Deposit refunded minus $25 cancellation fee.
• Cancel Less than 14 days prior to arrival: Full deposit forfeited.
8+ Nights / Weekly Stays
• Cancel 30+ days before arrival: Deposit refunded minus $50 cancellation fee.
• Cancel 15–29 days before arrival: 50% of deposit forfeited + booking fee retained.
• Cancel less than 15 days before arrival: Full deposit forfeited.
28+ Days / Extended Reservations (excludes seasonal stays)
• Cancel 30+ days before arrival: Deposit refunded minus $100 booking fee.
• Cancel less than 30 days before arrival: Full deposit forfeited. No refund.
**Full-season reservation cancellations result in forfeiture of the deposit**
The Timberline Tent Reservations (glamping tent)
• Cancel 15+ days before arrival: 50% of the deposit is forfeited and the remaining 50% is refunded.
• Cancel 8-14 days before arrival: The entire deposit is forfeited.
• Cancel 7 days or less before arrival: The reservation is non-refundable. The full reservation amount is forfeited since the balance has already been charged.
***Timberline Tent Reservations***
50% deposit due at the time of booking.
Remaining balance is automatically charged 7 days before arrival.
NO-SHOWS & SAME-DAY CANCELLATIONS
If a guest does not arrive on the arrival date or cancels the day of check-in:
• Full payment is forfeited
• Reservation is canceled with no refund or credit
• Guest will be charged for FULL length of reserved stay.
RESERVATION CHANGES / DATE MODIFICATIONS
• One date change may be made free of charge if requested 7+ days before arrival
• If a date change reduces the number of reserved nights, the removed nights follow the cancellation policy above.
EARLY DEPARTURE OR CHANGES AFTER CHECK-IN
Once a guest checks in (arrives onsite), the reservation becomes final.
After check-in:
• Nights cannot be removed from the reservation.
• The remaining balance will not be reduced.
• Unused nights are non-refundable.
WEATHER POLICY
We do not issue refunds or credits for weather unless the park is officially closed by management for safety reasons.
HOLIDAY & SPECIAL EVENT CANCELLATION POLICY
Cancellations for holiday weekends, special events, and Sumpter event weekends may be subject to stricter rules. These dates are in high demand; cancellations within the penalty window may not be refunded.
Dates covered include: Memorial Day • 4th of July • Labor Day • Town-wide events and special event weekends
Holiday Cancellations
• More than 8 days before arrival:
A $50 cancellation fee will be charged. The remaining will be refunded to the original form of payment.
• 7 days or less before arrival:
The full $100 deposit is forfeited. No refunds will be issued.
Holiday No-Shows
• Holiday no-shows will be charged the full cost of the reserved stay.
• Failure to arrive or notify the park will result in:
Cancellation of the reservation. The remaining balance being charged to the credit card used to make the reservation.
Early Departure & Site Reductions
• No refunds or credits are issued for early departures during holiday or special event weekends.
• Reducing nights or sites on a holiday or special event reservation is treated as a cancellation and follows the holiday cancellation policy above.
Emergency closures due to wildfire, evacuation orders, government directives, or other circumstances beyond Sumpter RV Park's control are not considered standard cancellations and will be handled according to the Emergency Operations section of the Park Policies & Terms & Conditions.